Deleting your TeamSnap ONE account
Warning: Account deletion is permanent and cannot be undone. Deleting your account permanently erases all profile information, team history, and personal data across both TeamSnap One and classic TeamSnap (web and mobile).
This article outlines the permanent deletion process for your TeamSnap account. Follow the steps below to permanently delete your TeamSnap account.
How to Delete Your Account:
- Open Account Settings: In the TeamSnap One app, go to the Home tab and tap your initials in the top-right corner.
- Open Your Account: On the Account Settings screen, select Your account.
- Start the Deletion Process: Scroll to the bottom of the Your account screen and tap Delete Account.
- Review the Warning: Read the warning message carefully, then tap Delete my account to continue.
- Confirm Permanent Deletion: Confirm that you understand account deletion is permanent and will remove all associated data. Tap Permanently delete to complete the process.
Note: You will be signed out of TeamSnap once your account has been deleted.
Why Can't I Delete My Account?
If you receive a message that your account cannot be deleted, one of the following may apply:
- You have an outstanding balance: You will need pay any outstanding balance owed to a sports organization before deleting your account. You can view your registration orders at https://identity.teamsnap.com/registrations or your invoices at https://identity.teamsnap.com/invoices.
- You are the only owner of an organization: If you are the only owner of a sports organization, you will need to transfer ownership to another administrator before your account can be deleted. Instructions for how to complete that process can be found here: How to Transfer the Organization Owner Role.